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Knowledge Base

How to retrieve the password for logging in to a controller enclosure when I forgot it

Publication Date:  2016-11-28  |   Views:  623  |   Downloads:  0  |   Document ID:  EKB1000390436

Contents

Issue Description

How to retrieve the password for logging in to a controller enclosure when I forgot it?

Solution

To retrieve the password of a guest or an administrator, perform the following operations:

1. Log in to the CLI of the controller enclosure as user admin.
2. Run the resetuserpwd command to initialize the password. After the initialization, the password becomes Admin@storage.

To retrieve the password of admin, please contact technical support engineers.