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disconnection between the U19xx and the BMU

Publication Date:  2016-12-08 Views:  115 Downloads:  0
Issue Description
When you check the connection between the BMU and the U19 from the BMU and you found that they are disconnected 

Handling Process

Make sure you make the following two steps :

1- The default is TLS here as the U19 but if it did not worked , you have to change it as shown in the BMU to TCP and add this command to the U19 config system bmu protocol tcp

2- Second you have to add the IP of the BMU as a trusted IP on the U19 as follows ( either via CLI or via the LMT )

config add trust server ip address

3-the versions of the UC and the U19xx must be matched as shown below :

UC Server eSpace ECS