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Knowledge Base

Read-only file system of VCN500

Publication Date:  2016-12-23  |   Views:  532  |   Downloads:  0  |   Author:  y00535108  |   Document ID:  EKB1000429013


Issue Description

Cannot access the VCN500 client in one project. It gives error code 109100019.

Handling Process

1. Login the VCN via ssh, and find the services are not running

2. Check the space usage, find it's normal

3. Check the database logs, find some errors. Trying to create new file under /DB_DATA, and gives error Read-only file system.

4. Failed to repair the file system.

5. Issue resolved after HDD replacement.

Root Cause

HDD failure of VCN500, which make the file system abnormal and service not running. Then IVS client cannot access.


Replace the faulty HDD.