Publication Date: 2016-12-23 | Views: 386 | Downloads: 0 | Author: SU1002134225 | Document ID: EKB1000429457
External number 07123456789 assigned to a hunt group containing the extensions: 58680, 58681, 58682, needs to be assigned directly to extension 58680.
The hunt group is not necessary anymore. Therefore a routing of the external calls coming via 07123456789 should be send directly to 58680.
All the steps presented are done in the web interface:
1. Remove of the hunt group members:
User - > Group Service - > Hunting Group - > Member button of the specific Hunting group.
Select all the members (Extensions) and delete them
Delete the prefix associated to the hunt grup and then delete the group:
In order for the calls to be routed to the internal extension 58680, it is needed to setup its long number as 07123456789 (the external number):
And the final result should be the below one. 58680 should have as a Long number the external number.