When get the authorization from customer, here is a guide about reinstall VCN500 via command. Be aware that all data would be deleted.
1. Login to the VCN500 via ssh with root user.
2. Run the command /share/install.sh VCN500_IP VCN500_Gateway_IP
VCN500_IP is the current server IP, and VCN500_Gateway_IP is the server gateway IP.
3. It will take about 40 minutes.