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Publication Date:  2017-03-08 Views:  248 Downloads:  0

Issue Description

The VP9050 tap language is Chinese and the customer try to change it from login and home page



Handling Process

  1.  clear broweser cach 
  2.  change the broweser 
  3.  chnage the compute
  4.  Return the language to English from the login web page
  5.  Return the language to English from the home page as shown in attached picture
  6.  Try to restart the VP9050
  7.  Try to the VP9050 restore to the factory setting
  8.  Upgrade the VP


              Step 1 Power on the computer and the terminal.
              Step 2 Extract the compressed file of the upgrade software on the computer.
              Step 3 Run UpgradeTool.exe to display the window as shown in Figure 13-1.
              Step 4 Click Browser, and then find the file in .dat format.
              Step 5 Enter the IP address of the terminal, such as
              Step 6 Click Upgrade.

              Step7 If password needed try viewpoint9000 or ChangeMe


              you may use 9030 in update because there is no 9050 firmware in the support page