SMC 2.0 version:V500R002C00SPC300
officescan client Agent version:11.0.6054
Description :SMC2.0 is pre-installed OS and softwares.After installing the officescan client. There supposed to be 3 service
But the client icon is always red, which supposed to be green or blue shows it works OK.
1. Start the real-time scan service ,but 3 seconds later ,it stopped again.
2.Using officescan bebug tools to collect logs, Which shows sysytem has plenty of digital signature
3.Install 4 certificates manually.
4.1 put mmc in "run"
4.2 import certificate.
right mouse click-All Taks-Import
Choose the 4 certificates provides by officescan company.
And the officescan real-time scan service is Ok ,won't be stopped by system.
5.The real-time scan service start and do not stop again.
Officescan client need to check certificate.
Included in process steps.