The user login VM failed because the DNS configuration in the VM is changed.
no alarm existing in the FusionAccess portal.
1-the VM registered normal
2-login the VM,and try to ping the domain name,but it failed.
3-Using the command "ipconfig /all" and find that the DNS configuration is not correct
User changed the DNS configuration on the VM because he need to access the internet
1-First we need to check the DNS configuration on this VM ,we need to be sure that the customer is putting the same IP of the DNS server.
2- Usually Vms get the DNS configuration automatically from the DHCP server so we need to mark on the obtain DNS address automatically
3-Login the DNS server and configure Forwarder DNS configuration to let the VM's access the internet like google DNS :18.104.22.168