- First we have notice
that customer is not using any patch so we recommend to him to upgrade to the
latest patch version. After the upgrade the problem was persisting.
- SP has been installed as requested
<Huawei>display
patch-information
Patch
version :ARV200R007SPH013
Patch package
name :flash:/AR120-V200R007SPH013.pat
The state of the patch
state file is:Running
The current state
is:Running
******************************************************************
*
The patch information,as
follows
*
******************************************************************
Type
State
Count Time(YYYY-MM-DD
HH:MM:SS)
------------------------------------------------------------------
vrp
Running
97
2000-04-05 17:30:43+00:00
cap
Running
28 2000-04-05
17:30:44+00:00
But I’m afraid the issues still
remains
<Huawei>display
dsl int atm0/0/0
--------------------------------------------------------------
DSL driver and PHY
status
Training
status
: Handshake
Line modulations
G.Dmt
: Enabled
T1.413
: Enabled
ADSL2
: Enabled
ADSL2+
: Enabled
AnnexA
: Enabled
AnnexB
: Enabled
AnnexJ
: Enabled
AnnexL
: Enabled
AnnexM
: Enabled
Line capability
Bitswap
: On
SRA
:
Off
Trellis
coding
: On
Board version
vendor
ID
: TRID
vendor
serial
: 1.02.25
Board
ID
: VSPM340
Software
version
: 3.4
Bootloader (CFE)
version
: G3_01_36_12
DSL PHY and driver
version : 1.02.25
--------------------------------------------------------------
- Next step, we release a test patch that will allow to collect diagnostic logs from DSL driver so we can analyze the logs. We recommend to install this patch only on equipment used in test environment. Next was to give access to customer to download the patch that R&D indicate.
- After customer download the patch nex steps as follows:
This is a cold patch, so you will need to follow the procedure below:
1. Upload the patch to the device flash
2. Remove the old patch
3. Execute the command startup patch AR120-V200R007C00CP0910T.pat.
4. Reboot the device
After you install the patch and reboot the device, please follow the steps below to collect the logs required to confirm the root cause of this issue.
1. Connect to the device using a console cable
2. Enter diagnose mode and enable DSL diagnostic
<Huawei> system-view
[Huawei] diagnose
[Huawei-diagnose] driver diagnose dsl enable
[Huawei-diagnose] driver diagnose dsl dfe-uart-enable 300
3. Disconnect the console cable, change the console baud rate to 115200bps and connect to the device again. The logs will now be printed on-screen, so please log the output.
4. Pull out the DSL cable from device and plug it back in to collect the full negotiation log.
After about 300 seconds you will be able to connect to device with normal console baud rate.
Please send us the log output for analysis.
