When eDesk is started after installation, the information "System commands ping and wmic cannot be used. Check whether system environment variables include "%SystemRoot%\System32\Wbem ." is displayed.
System commands ping and wmic cannot be used. Check whether system environment variables include %SystemRoot%\System32\Wbem .
1.Run the wmic CPU get ProcessorID command in the cmd.exe.
2.Rectify the system environment variable PATH based on the operating system version. If the Windows 10 system is used, you need to modify both the system environment variable and user environment variable. In the following figure, Windows 7 is used as an example.
3.Run the wmic CPU get ProcessorID command in the cmd.exe. If information in the following figure is displayed, the fault has been rectified. You can use eDesk after eDesk is started and authenticated.
The local environment variable PATH is incorrect.
Restore the environment variable PATH.
Do not modify the environment variable PATH in the Window operating system if unnecessary.