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Knowledge Base

esight console not opening

Publication Date:  2017-09-14  |   Views:  439  |   Downloads:  0  |   Author:  y00732219  |   Document ID:  EKB1000874891

Contents

Issue Description

Esight console was not opening and getting error while starting esight application

Alarm Information


 
  
  
  
  
  
  
  
  
  
  
  
  
 

 
 


Handling Process

Esight console was not opening and getting error while starting esight application.

 

During Checking we found Esight folder was given sharing permission and has been shared also.

 

If eSight installation directory is shared , the database privilege will be changed and esight cannot start .

 

 

Solution

Esight Folder should not shared. if its shared by mistake or to copy some files , permission needs to be removed.

 

Once Sharing permission is removed , esight can start properly.