Publication Date: 2017-10-13 | Views: 367 | Downloads: 0 | Author: m84080927 | Document ID: EKB1000937214
No alarm is being displayed.
1. Ask the user to try adding the HDD in both modes with 1 HDD in non-RAID mode and with 2 HDD in RAID 1 mode
Result: same issue - once the user click ok for initialization he is being redirected to the login page
2. Ask the user to try different browsers
Result: The issue on different types of browser including: Chrome/Firefox/IE, therefore, it has been excluded as being a broswer compatibily.
3. Verified if the issue is with the firmware version
Result: has been confirmed by the R&D that the running version is not a formal version and an upgrade is required to V100R002C30SPC200
The issue was caused due to the running Firmware version
The issue has been resolved once the VCN510 has been upgraded to a formal currently available firmware version V100R002C30SPC200