Customer have ECC500 V600R001C03SPC102 and Neteco6000 , but he can't see all date of devices which connected to ECC500 on Neteco
1) Check the Neteco version .
2) Check the ECC500 version .
3) Check the monitoring cable of ECC500.
4) Confirm the SNMP setting of ECC500 .
Step 1) Log in to the ECC500 WebUI
Step 2) Choose System Settings > Pass-through Settings.
Step 3) Disable the security authentication , and click Submit. because , this version of ECC500 have security function
Step 4) Click Submit
Step 5) End...