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customer want to block incoming call from a specific number

Publication Date:  2017-12-18 Views:  271 Downloads:  0

Issue Description

there is two numbers 0554942980 & 045620164 , customer want to block any incoming call from those two numbers 

Handling Process

- collect below informations first 

1- collect pbx version and it was V2R003C0SPC300

2- type of trunks used on that incoming calls and it was AT0 & PRA

3- numbers that need to be blocked and it was 0554942980 & 045620164

- configure a black list that contain those two numbers that need to be blocked using below commands 

1- config add blackandwhite dn 0554942980 calltype caller grouptye blackgroup 

2- config add blackandwhite dn 045620164 calltype caller grouptye blackgroup

- then confirmed that those number unable to dial any number on u1900 during 1 week monitoring