No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


The customer is facing issues when tryng to upgrade an USG 6350 to V500R001C30SPC600

Publication Date:  2018-01-31 Views:  420 Downloads:  0

Issue Description

Version Information:

current version: V500R001C30SPC100

upgrade version: V500R001C30SPC600

The file upload procedure ends with success, but once the file is set as the startup system file, it fails giving CRC error.


Tried :

  1. ftp binary transfer
  2. upgrade via GUI
  3. downloaded the file several times both via Hedex and different browsers, even from different locations

This is the error reported via GUI (which should be an "human-error-free procedure"):







After using the Software digital signature validation tool to verify the integrity of the firmware downloaded from our website we were able to upgrade the firewall since there weren’t CRC error anymore.
The  Software digital signature validation tool can be find here :

There is also a guide for this tool.

In the download page it can be find the digital signature :