No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>


To have a better experience, please upgrade your IE browser.


Offline upgrade V3 storage software to V300R006C00SPC100 and clear configuration

Publication Date:  2018-02-06 Views:  129 Downloads:  0
Issue Description

V300R006C00SPC100 is the only version which support NAS HyperMetro. but customer can't use OceanStor Toolkit online upgrade software to V300R006C00SPC100.

Handling Process

To use new features of the firmware like HyperMetro for NAS or SmartDedupe with HyperSnap the system has to be cleared and upgraded offline.

1. We need to confirm with customer if it's new deployed storage and we can clear configuration.

2. Use download and upgrade storage software in command line.

3. Clear configuration.

Root Cause

Because of the known issue described in warning notice EIT-P-S-201754,OceanStor Toolkit already disabled the upgrade path to V300R006C00SPC100, the only way is upgrade in command line.


1. Connect to storage CLI via Putty and run:

clear configuration_data action=no reboot

2. Upload firmware file to path  "/home/permitdir/update_disk" via SFTP.


3.      3. Login to CLI with SSH on main controller and run:

change user_mode currect_mode user_mode=developer

then run

4.     Minisystem

and then:



4. Delete upgrade package

5. Clear the configuration and reboot using this command:

clear configuration_data action=reboot


The KB only suitable for new deployed storage. For the storage already have production data, please contact TAC for support.