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OceanStor Dorado5000 V3 LUN capacity fail to update on OS after map changed

Publication Date:  2018-02-09 Views:  156 Downloads:  0
Issue Description

OceanStor Dorado5000 V3 LUN capacity fail to update on Oracle Enterprise Linux 7.2 after map changed.

1.       Customer mapped one 195GB lun (wwn: 6e472e2100e8da7f139f66d100000015) originally.

2.       Un-map the LUN022-DB on Devicemanager.
3.       Create new 190GB lun and executed rescan command “echo "- - -" > /sys/class/scsi_host/hostX/scan”. But the capacity and also the wwn were not changed checked by command “multipathd -ll”.

Handling Process

Step 1    Confirm if the multipath is used.
Step 2    
Confirm if the storage reported the lun. Key word is “ scsiReportLunsExecute”, such as: Report 69 LUN to host 0x10000090fae65d57,actual 69 LUN.][SCSI][scsiReportLunsExecute,458][CSD_5]

Root Cause

Multipath cannot update the disk information like capacity and wwn after map view is changed.


Solution A: clear the residual disk on host. Note: its high risky operation. If wrong disk deleted the service and data will impact. this solution refer to

1.       deleted mpath device with “multipath -f mpath<number>”, in this case the command is “multipath -f mpathm”

2.       delete the all hard disks by command “echo 1 > /sys/block/sdxxx/device/delete”, in this case the command is as following:

echo 1 > /sys/block/sdw/device/delete

echo 1 > /sys/block/sdx/device/delete

3.       rescan by command “echo “- - -” > /sys/class/scsi_host/hostx/scan”, in this case the command is as following since there is only 2 initiator:

echo “- - -” > /sys/class/scsi_host/host0/scan
echo “- - -” > /sys/class/scsi_host/host1/scan

Solution B: reboot the host. Note: should stop the service then perform the reboot. This solution is the recommended one.


Use command “multipathd -ll” to check if the wwn and capacity are updated after the operation. Application scope is OceanStor V3/V5 serious storage.