When the customer was trying
to upgrade the NE05E from V200R005C00SPC100
to V300R002C10SPC200, he was receiveing the following error:
[NE05E]startup system-software v300r002c10spc200-ne05e.cc
Warning: Paf and license files cannot be obtained from the next startup file. Please specify the correct files. Otherwise, the default paf and license files will be used.
ERROR: the file does not Match Equipment.Please confirm that the file is correct.
Error: Failed in setting the software for booting system.
The customer tried :
of all, since I advised the customer to use the
Software digital signature validation tool to verify the integrity of the firmware
downloaded from our website.
The Software digital signature validation tool can be find here :
There is also a guide for this tool.
From the above picture, we confirmed that the upgrade package was consistent and good to use.
After that, since he received the same error, I asked the customer to provide the output of ‘display version’ to check the product compatibility with that firmware.
Huawei Versatile Routing Platform Software
VRP (R) software, Version 5.160 (NE05E-SE V200R005C00SPC100)
Copyright (C) 2013-2014 Huawei Technologies Co., Ltd.
HUAWEI NE05E-SE uptime is 0 day, 0 hour, 0 minute
firmware release notes for both current firmware and the target firmware and it
seemed that the target firmware was not yet developed for this specific product