When the customer was trying
to upgrade the NE05E from V200R005C00SPC100
to V300R002C10SPC200, he was receiveing the following error:
[NE05E]startup system-software v300r002c10spc200-ne05e.cc
Warning: Paf and license files
cannot be obtained from the next startup file. Please specify the correct
files. Otherwise, the default paf and license files will be used.
ERROR: the file does not Match
Equipment.Please confirm that the file is correct.
Error: Failed in setting the
software for booting system.
The customer tried :
- ftp binary transfer
- downloaded the file several
times both via Hedex and different browsers, even from different
of all, since I advised the customer to use the
Software digital signature validation tool to verify the integrity of the firmware
downloaded from our website.
The Software digital signature
validation tool can be find here :
There is also a guide for this tool.
From the above picture, we confirmed that the upgrade package was consistent and good to use.
that, since he received the same error, I asked the customer to provide the
output of ‘display version’ to check the product compatibility with that
Versatile Routing Platform Software
(R) software, Version 5.160 (NE05E-SE V200R005C00SPC100)
(C) 2013-2014 Huawei Technologies Co., Ltd.
NE05E-SE uptime is 0 day, 0 hour, 0
firmware release notes for both current firmware and the target firmware and it
seemed that the target firmware was not yet developed for this specific product