No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.

Knowledge Base

NE Error: The scenario is not supported. (Event code:0xE26E)

Publication Date:  2018-04-03  |   Views:  966  |   Downloads:  0  |   Author:  marcosl.jimenez  |   Document ID:  EKB1001460689


Issue Description

Optical Doctor does not detected current span loss.

Alarm Information

NE Error: The scenario is not supported. (Event code:0xE26E)

Handling Process

1. Check OSC trails.

2. Check NE configuration.

Root Cause

1.               The OSC trail was lost, because the logical fiber in F2ST2 board was missing.

2.               The OLA had the wrong configuration on device side.



1.               Service -> WDM Trail -> Search for WDM Trail:


2.               The “LineAbrFlag” need to be disable since this NE is OLA, not OTM.  We have set the span as “Disabled”