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build in portal page not work

Publication Date:  2018-04-05 Views:  356 Downloads:  0

Issue Description

the build in portal function is correctly configured, the build in portal page is pushed but the portal not work. The forward mode is direct and the service vlan not pass in the AC.

Handling Process

 ·       The ping from the portal ip to the STA or inverse is KO.

·    There is a route from the sta to the portal server ip?


Root Cause

the issue happen when if there is not a route from the sta to the internal portal server IP on the AC.


put a static route to and from the portal address:

On the switch:   ip route-static  (next hop)

On the AC:          ip route-static