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Configuration that prevents the TE30 to enter sleep mode

Publication Date:  2018-06-28 Views:  546 Downloads:  0

Issue Description

The TE30 enters in sleep mode and want to keep it always in up and ready state.

This is the configuration that you need to have on the TE30 in order to prevent the device to enter in the sleep mode.


If you configure on the TE30 Device control > Device Control > Video Control at the Video Input Source as CAM INthe endpoint will never go to sleep mode because the endpoint is "receiving" information from the camera all the time.


To solve the problem you need to input another setting like VGA IN and this will allow the device to go to sleep normally.