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Knowledge Base

issue in modifying the T/O time value on the customized automatic switchboard

Publication Date:  2018-08-31  |   Views:  811  |   Downloads:  0  |   Author:  m84080927  |   Document ID:  EKB1001828598


Issue Description

The customer has configured the customized Automatic Switchboard, however, the T/O is too long and would like to make it shorter.

Handling Process

In order to modify the VU script created in the customized Switchboard the following steps needs to be taken:

1.Go to Script Management and download the VU you have created:

2. Open the file in any editable porgram ( ex.notepad ++) and  to modify the value in the Playcollect as per below:

Note: The values from the PlayCollect are explained in the below table:

3. Once modified save the file and re-upload.