The customer has configured the customized Automatic Switchboard, however, the T/O is too long and would like to make it shorter.
In order to modify the VU script created in the customized Switchboard the following steps needs to be taken:
1.Go to Script Management and download the VU you have created:
2. Open the file in any editable porgram ( ex.notepad ++) and to modify the value in the Playcollect as per below:
Note: The values from the PlayCollect are explained in the below table:
3. Once modified save the file and re-upload.