No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade
Knowledge Base

issue in modifying the T/O time value on the customized automatic switchboard

Publication Date:  2018-08-31  |   Views:  811  |   Downloads:  0  |   Author:  m84080927  |   Document ID:  EKB1001828598

Contents

Issue Description

The customer has configured the customized Automatic Switchboard, however, the T/O is too long and would like to make it shorter.


Handling Process

In order to modify the VU script created in the customized Switchboard the following steps needs to be taken:

1.Go to Script Management and download the VU you have created:


2. Open the file in any editable porgram ( ex.notepad ++) and  to modify the value in the Playcollect as per below:



Note: The values from the PlayCollect are explained in the below table:


3. Once modified save the file and re-upload.