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Configure the weekly backup in U2000

Publication Date:  2018-09-26 Views:  599 Downloads:  0

Issue Description

On U2000-T V2R16C60SPC213 the backup task failed.

Alarm Information

Handling Process

1.  connect on U2000 server

2. check the backup status

3. we identify a PID process who was blocking the backup

4. delete the PID process

5. open U2000 and choose from top menu: Administration -> Task Schedule then select DB Backup and configure it on the local server

****make sure that you select night hour to not interfere with the daily work.

6. after setting the right parameters the backup was successfully configured.


Root Cause

The process PID 27572 was locking the backup.


Delete the backup, check the backup file on U2000 server, if there are unnecessary process ongoing, if there are any processes ongoing establish their purpose.  If are not used then delete them and start a new backup configuration.


For the backup files, please establish an hour which will not interfere with your daily work.