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Knowledge Base

EG8247Q - U2000 error "unsupported terminal type"

Publication Date:  2018-11-09  |   Views:  709  |   Downloads:  0  |   Author:  f84102783  |   Document ID:  EKB1001976960

Contents

Issue Description

When provisioning with u2000 we get the following message when trying to apply the GVAS profile:

"Unsupported terminal type"

 

U2000: V2000R017C60SPC200

MA5600: MA5600V800R016C00

EG8247Q: V5R019C00S100

 

Solution

The version supported by EG8247Q starts from V200R018C50SPC200

This version is too high, not compatible with R17C60.