Publication Date: 2018-12-20 | Views: 425 | Downloads: 0 | Author: a84095302 | Document ID: EKB1002062698
Customer wanted to upgrade his current version of U2000. All the steps was successfully executed until the upgrade, where he encountered the following error:
"Cannot upgrade the U2000, because some items did not pass the pre-upgrade check"
Usually this error occurs when these 2 files: msvcp100.dll / msvcr100.dll are not in the C:/Windows/SysWOW64 folder.
If this fault occurs, you always have to check if these 2 files are under this path, if no, it`s needed to copy them from E:\oss\engr\engineering\lib\windows\ to C:/Windows/SysWOW64 folder.
The problem was fixed and the upgrading was successful.