No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.

Knowledge Base

Problem when trying to upgrade eSight

Publication Date:  2018-12-21  |   Views:  187  |   Downloads:  0  |   Author:  a84090745  |   Document ID:  EKB1002063462


Issue Description

Customer is receiving the following error when he is trying to upgrade eSight 


We have checked the eSight installation folders and we noticed that the  file explorer is keeping the eSight directory occupied.

After we killed the explorer.exe process the eSight installation runs without problems.