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Knowledge Base

BMU License error

Publication Date:  2018-12-27  |   Views:  321  |   Downloads:  0  |   Author:  p84116261  |   Document ID:  EKB1002066391

Contents

Issue Description

Couldn't add more than 500 UC by BMU, Licenses installed on BMU is 1500.while configuring UC services for the client we are getting the below error message : Exceeded the specifications supported by the data meeting license 5050520003.

Alarm Information


Handling Process

By Looking at the alarm, the error was found in Data Meeting, So I Searched for the Maximum Data Meeting users allowed, and it was only 500 users for data meeting allowed, a photo for UC current users installed using BMU was needed.

Root Cause

As in the next figure, Data Meeting allowed are only 500, and those 500 are already used on the current users, so when trying to install new users you will face error message : Exceeded the specifications supported by the data meeting license 5050520003.

The Root cause was in the Data Meeting parameter found in Roles.


Solution

The solution was to modify the current Role and unchecked the Data Meeting parameter, or create another new Role and also unchecked the Data Meeting parameter from it as to add new UC.




 

Suggestions

1) Try to understand each checked box before saving the Role, do not just go through with it

2) After understanding the boxes in Role, understand your system capacity against customer requirements.

Note: what may look like saving time now, will may give you hard time later