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Knowledge Base

AD account authentication failed

Publication Date:  2018-12-31  |   Views:  643  |   Downloads:  0  |   Author:  y00221858  |   Document ID:  EKB1002068409

Contents

Issue Description

The iso user can't authentication via AD.

Handling Process

View the authentication failure details as follows because the data source was not found:


Root Cause

The user authentication rule is incorrectly configured, resulting in the user account information not being queried.

Solution

Add a data source to the authentication rule: