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U2000 client failed to install via CAU method

Publication Date:  2019-01-10 Views:  333 Downloads:  0

Issue Description

After the connection with the U2000 server was made, we tried to install the U2000 client via CAU method, after we click on install button, nothing happen:

Solution

After push the install button, a file web_nms.jnlp was to be download, but when double click on it, nothing happen.

To solve this problem, we need to  enable Java content in the browser like this:

 

 

After this option set, we were able to install the U2000 client.

END