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Device type in the adaptation package are not supported

Publication Date:  2019-01-16 Views:  254 Downloads:  0

Issue Description

When trying to install the adaptation package for eCore(USN and UGW) in eSight, we received the error "Device type in the adaptation package are not supported". The eSight version is V300R008C00SPC200, the mediation package we were trying to install was  iManagerOSS_vUGW_MATCH_ENG_V100R018C50SPC300_pkg.


In documentation, we found that the UGW and USN are not among the supported devices for eSight V300R008C00SPC200. Starting from release V300R009 , eSight supports the UGW and USN.