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Knowledge Base

upgrade APs

Publication Date:  2019-02-24  |   Views:  87  |   Downloads:  0  |   Author:  m84114339  |   Document ID:  EKB1100005794


Issue Description

received fail errors when trying to Downgrade AP’s from the AC

Handling Process

              Checking the version of AC , and version of AP , checking release notes of software version upgrades

Root Cause

  • The Model of AP was incompatible with the version of AP uploaded on the AC


  • Delete the old software version uploaded on the AC 
  • Downgrade the AP’S version to  V200R007C20SPCh00 which is compatible with AP model