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alert in E9000 - alarm ID :0x0743FF27

Publication Date:  2019-03-06 Views:  287 Downloads:  0

Issue Description

There are alarm in HMM "E9000" , detail as below :

Handling Process

for this issue, always caused by network issue , we can follow the alarm suggestion to check step by step , alarm ID :0x0743FF27; 

after check, cable connected to stack port , but not management port . after change the management network cable

to management port , alarm disappeared 

Root Cause

customer connect the wrong port cause this alarm .


connect management port on MM board then the alarm disappeared .