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KVM fails

Publication Date:  2019-03-26 Views:  11 Downloads:  0
Issue Description

power supply is unstable and has transient breaks after the reconstruction of the UPS

Alarm Information

NON

Handling Process

Possible cause:
The problem occurs when the power supply is unstable and has transient breaks after the reconstruction of the UPS.
Solution:
1. Reinsert the USB cable.
2. If the problem persists, restart the KVM.
3. Replace the faulty keyboard and mouse or the KVM.
4. If the problem persists, restart the SVP.

Root Cause

1- USB cable

 

Solution

Possible cause:
The problem occurs when the power supply is unstable and has transient breaks after the reconstruction of the UPS.
Solution:
1. Reinsert the USB cable.
2. If the problem persists, restart the KVM.
3. Replace the faulty keyboard and mouse or the KVM.
4. If the problem persists, restart the SVP.

Suggestions

1. Reinsert the USB cable.
2. If the problem persists, restart the KVM.
3. Replace the faulty keyboard and mouse or the KVM.
4. If the problem persists, restart the SVP.

END