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Backup task is generating backup files every few seconds

Publication Date:  2019-03-27 Views:  155 Downloads:  0

Issue Description

Suddenly, the backup task is generating backup files every few seconds, its like task is looped. Even when task is disabled it continue generating back up files every few seconds in eSight Network  V300R007C00SPC308.

Handling Process

eSight Network is looping backup file configuration of the AC6605, all the time the Task is trying to backup the configuration as shown below:




The Task is already disabled but it continue generating a backup file. Wen try to Enable again, appears next message: "The Task is in progress"




Root Cause

After the first normal execution of this task (Feb-11th), the execution time of the next period is calculated. However, due to the DST end(at 0:00 on Feb 17th) in Brazil country, the
program calculation is abnormal, and the time point that meets the requirement cannot be found.


Temporal Solution:

1.- Restart the eSight service.      
2. - Delete the tasks whose execution period are weekly and then recreate them as the following:




Permanent Solution:

1.      Upgrade eSight to the latest version V3R9C00SPC200 and then install patch  V3R9C00SPC208 to completely fix this issue.