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No Content Is Displayed on the Web Page When a User Logs In to an 8000 series Terminal

Publication Date:  2019-04-10 Views:  92 Downloads:  0

Issue Description

When a user logs in to an 8000 series terminal, no content is displayed on the web page. After the user clicks any menu, an error message is displayed:

Solution

1. Install the msjavx86.rar file and restart the computer after the installation.


2. Open Internet Explorer 8 (IE8). Choose Tools > Internet Options > Advanced, and set the parameters as shown in the red box in the following figure.


3: After the setting is complete, close IE8 and then open it again. Now content is displayed on the system status page.


See the following figure:


END