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Failed to Log In to the CLI of 5500 V3 by Using the CRT Tool

Publication Date:  2019-04-10 Views:  37 Downloads:  0
Issue Description

The CLI of 5500 V3 cannot be logged in by using the CRT tool, when the protocol is SSH2, but can be logged in by using Xshell.

The system displays Key exchange failed.


Handling Process

The fact that a user can log in to the CLI using Xshell not the CRT tool CRT tool indicates that the protocol ports on the storage are open.

The error information obtained by using Trace Options is as follows:

According to the analysis on SecureCRT, the GSSAPI option in the authentication part of session options needs to be deselected. This operation can resolve this issue.

Root Cause

Analysis about this issue on SecureCRT:

For details, see http://forums.vandyke.com/showpost.php?p=2493&postcount=4

Solution

The error information obtained by using Trace Options is as follows:

END