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eSight Cannot Read the Interface Information of the S12708 Device

Publication Date:  2019-04-12 Views:  162 Downloads:  0

Issue Description

After the S12708 V200R008C00SPC500 device is added to eSight V300R005C00SPC200, eSight cannot read the interface rate information of the device

Handling Process

1. Check the eSight V300R005C00SPC200 specifications list. This version supports the S12708 V200R008C00SPC500 device.

2. Choose Resource > Resource Management > Network Device and select a device to access the management page. The SNMP parameters are successfully tested.

3. Choose Monitor > Performance Management > Monitoring Settings, create a task for collecting interface information. After two execution periods, no interface information is collected.


4. Choose Monitor > Performance Management > Performance Data and view the corresponding interface data. No data is displayed. According to observation, information about the VLANIF interface instead of the physical interface is collected.

Root Cause

Information about the VLANIF interface instead of the physical interface is collected. By default, the traffic statistics function of the VLANIF interface is disabled on the device.

Solution

Log in to the S12708 and run the statistic enable both command on the VLANIF interface to enable traffic statistics function of the VLANIF interface.

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