SMC2.0 fails to call an H.323 participant, with a message indicating that a
circular route is detected. However, the SMC2.0 can successfully call a SIP
participant into the conference. See the following figure.
the GK registration status of the MCU and terminal on the SMC. The GK
registration status of both the MCU and terminal is online.
2. Check the SC route configuration. No route is
configured. The MCU's GE1 network port is configured to work in backup mode.
3. Log in to the MCU web interface and check its GK
configuration. It is found that the embedded GK is enabled. Disable the
embedded GK and enter the correct SC address. Now the terminal can be
successfully called into the conference. The GK address registered of the MCU
is changed as follows:
You are advised to log in to the terminal's web
interface to check whether the GK address is the correct SC address. The
correct SC address may not have been used as the GK address for MCU's
registration, even if a successful registration message is displayed for the
SMC2.0 and MCU.