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Failed to Mount the CIFS Share of OceanStor 6800 V3 Storage

Publication Date:  2019-04-16 Views:  33 Downloads:  0
Issue Description

At a site, the customer failed to mount a CIFS share to a host using the CIFS 1.0 protocol, but succeeded by using the CIFS 2.0 and 3.0 protocols.


Handling Process

1. Ensure that no port limit is set between the storage device and host, and the CIFS port is normal.

2. Run the following command to check the CIFS share status: admin:/>show service cifs.

In the command output, the status of SMB1 is disable.

3. Run the following command to enable the SMB1.0 protocol and remount the file system:

change service cifs smb1_enable=yes

Root Cause

Because the SMB1.0 is disabled, the file system fails to be mounted using the CIFS 1.0 protocol.

Solution

Run the command in the CLI to enable SMB1.0.

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