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In FusionAccess V100R006C10SPC100, a Virtual Desktop Is Only One Fourth of the Screen

Publication Date:  2019-04-16 Views:  26 Downloads:  0
Issue Description

In FusionAccess V100R006C10SPC100, a virtual desktop is only one fourth of the screen.

Handling Process

1. Check the customer environment. The components and network are normal.

2. Check whether the AccessAgent matches the version. It is found that HDA for GPU desktops is installed on the customer's VM.

Solution

1. Check the customer environment. The components and network are normal.

2. Check whether the AccessAgent matches the version. It is found that HDA for GPU desktops is installed on the customer's VM.

Suggestions

It is advised to create a desktop template as instructed in the product documentation.

END