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U2000 is freezing and becomes unresponsive when the number of users increases

Publication Date:  2019-04-22 Views:  15 Downloads:  0
Issue Description

During rush hours when multiple users access U2000 client, some functions freeze and U2000 client becomes unresponsive.

Handling Process

Check the resources U2000 requires per user:

 

Checking the actual environment installation for U2000 found out the following:

1) The disk space is 32G

 

 

2) All the 3 U2000 domains were deployed ( IP,Access,Transmission) and disk space is not enough for all the 3 domains

Root Cause

Insufficient disk space.

Solution

Considering the fact that actual U2000 is managing only Transmission devices, if Access and IP domains will be undeployed, the issue is solved.

END