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U2000 is freezing and becomes unresponsive when the number of users increases

Publication Date:  2019-04-22 Views:  97 Downloads:  0

Issue Description

During rush hours when multiple users access U2000 client, some functions freeze and U2000 client becomes unresponsive.

Handling Process

Check the resources U2000 requires per user:


Checking the actual environment installation for U2000 found out the following:

1) The disk space is 32G



2) All the 3 U2000 domains were deployed ( IP,Access,Transmission) and disk space is not enough for all the 3 domains

Root Cause

Insufficient disk space.


Considering the fact that actual U2000 is managing only Transmission devices, if Access and IP domains will be undeployed, the issue is solved.