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Failure to Use the Online Download Function of eSight to Download Packages for a Firmware Upgrade

Publication Date:  2019-04-23 Views:  257 Downloads:  0

Issue Description

The online download function of eSight V3R8SPC200 cannot be used to download server upgrade packages for a firmware upgrade. For example, the progress of downloading the firmware upgrade packages of servers such as RH2288 V3, RH2288H V3, and 2288H V5 is always 0%. One hour later, a timeout occurs. eSight reports Failed to download the baseline package: Failed to query the progress.

Handling Process

The online download function depends on the server XML files released on the web. Contents in the XML files of some devices are changed. However, eSight V3R8SPC200 was released earlier without adaptation to the XML files.


Upgrade eSight to V3R8SPC201 or later.