When the switch module CX220 is upgraded using the HMM WebUI, the upgrade package for the CX120 is selected. As a result, the upgrade fails. When the switch module is upgraded again, the system displays a message indicating that the installation package fails to be obtained.
1. Restart the switch module. The problem persists.
2. Run the ipmcset -d reset command on the BMC CLI to restart the BMC, and upgrade the BMC again. The problem is rectified.
The BMC fails to obtain the version information. As a result, the upgrade fails.
On the BMC CLI, run the ipmcset -d reset command to restart the BMC, and then upgrade the BMC again.