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Failed to Upgrade E9000 Switch Module

Publication Date:  2019-04-24 Views:  202 Downloads:  0

Issue Description

When the switch module CX220 is upgraded using the HMM WebUI, the upgrade package for the CX120 is selected. As a result, the upgrade fails. When the switch module is upgraded again, the system displays a message indicating that the installation package fails to be obtained.

Handling Process

1. Restart the switch module. The problem persists.

2. Run the ipmcset -d reset command on the BMC CLI to restart the BMC, and upgrade the BMC again. The problem is rectified.

Root Cause

The BMC fails to obtain the version information. As a result, the upgrade fails.


On the BMC CLI, run the ipmcset -d reset command to restart the BMC, and then upgrade the BMC again.


Before the upgrade, check the source and target versions and upgrade package.