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Mosaic Occurs During Video Play on the VCN3020 Platform

Publication Date:  2019-04-24 Views:  20 Downloads:  0
Issue Description

Mosaic occurs on some cameras during video play on the IVS client of the VCN3020 platform. The network between the camera and the VCN3020 platform is normal and no mosaic occurs on the web page when you log in to the camera using a browser.

Handling Process

Log in to the IVS client of the VCN3020 platform, and select the camera that has mosaic. Change the video encoding transmission protocol from RTP over UDP to RTP over TCP, and then restart the camera.


Solution

Change the video encoding transmission protocol of the camera that has mosaic from RTP over UDP to RTP over TCP, and then restart the camera.

END