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Serial Port Is Not Displayed During IVS Configurator Deployment

Publication Date:  2019-04-25 Views:  113 Downloads:  0

Issue Description

Version: VCM5020 V100R003C00SPC200
IVStool version: IPC TOOL V200R002C00SPC703
During the IVS Configurator deployment, the serial port exists but is not displayed on the IVS Configurator, as shown in the following figure.

Handling Process

1. Open the registry editor and choose Start > Run > regedit.

2. Locate the path shown in the following figure and delete \Device\VCP0.

3. Right-click in the blank area to add \Device\Serial0. Set the value to the serial port number that is actually identified by the PC. You can obtain the serial port number from the port (com and LPT) in the device manager of the PC.

After \Device\Serial0 is added, open the deployment tool again. The serial port number is displayed properly.

The attachment is the edited registry modification tool. You can double-click it to complete the modification.