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TX50's Codec Capability Is Still Displayed as 1080p60 After a 4K License Is Loaded

Publication Date:  2019-04-26 Views:  217 Downloads:  0

Issue Description

After a 4K license is loaded for the TX50, the maximum codec capability queried in the system information is still 1080p60.

TX50 software version: V500R002C00SPC600

Solution

Upgrade the TX50 to V600R006C00SPC300 and load the license again. The maximum codec capability becomes 4K. The problem is solved.

Summary: The TX50 does not support the 4K codec capability in the V500R002C00 version. Only a version later than V600R006C00 supports the H.265 4K codec capability. After the H.265 4K*2K capability is enabled, the TX50 cannot be downgraded to V500R002C00.

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