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Knowledge Base

VP9660 Web Interface Cannot Be Opened

Publication Date:  2019-05-13  |   Views:  234  |   Downloads:  0  |   Author:  zjf2005zjf  |   Document ID:  EKB1100015048

Contents

Issue Description

When the IP address whitelist is being configured on the VP9660, the VP9660 service IP address is mistakenly added to the whitelist (GE0 address of slot 0). As a result, the VP9660 web interface cannot be logged in.

Handling Process

Log in as the administrator (the password is Change_Me) and enter shell>su -> password Change_Me>su mcumain to switch to user mcumain. Run python /opt/CloudMCU/mcumain/A/web/webtool/disableWhiteIP.pyc to restore the web interface whitelist to the default value (that is, disable the whitelist). Then, re-log in to the web interface. The problem is solved.