A license fails to be imported on the SMC2.0, and an
error message is displayed indicating that the SC is offline.
1. On the device > SC page of the SMC2.0 web interface, it is found that
a standalone SC is used and it is online.
2. The license is imported for the SMC2.0, and
therefore is irrelevant to the standalone SC. The SMC2.0 does not have an
embedded SC, because all devices register with the standalone SC according to
3. Check the license file to be imported. The license
file specifies the number of devices that can register with the embedded SC, in
addition to the numbers of users and manageable devices allowed by the SMC.
That is, this license file contains license information for both the SMC2.0 and
4. As an
embedded SC is not added (that is, the embedded SC is offline), an exception
occurs when the license file is being imported.
An embedded SC is not planned. Therefore, no embedded
SC is added to the SMC2.0. However, as the license file specifies the
authorized number of devices that register with the embedded SC, the license
information related to the embedded SC fails to be imported.
1. Add an
embedded SC on the SMC2.0 and turn the embedded SC online. Then, import the
Alternatively, apply for a correct new license. When doing so, apply for only
authorization items related to the SMC2.0, and do not apply for authorization
items related to the embedded SC.
For sites that do not use the embedded SC, you are
advised not to install the embedded SC during the deployment of the SMC2.0.
(When you run the installation script, a message is displayed in a step, asking
you whether to install the embedded SC. Enter N so that the embedded SC
will not be installed.)