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Knowledge Base

Fail to Identify Hard Disks When Installing the OS After RAID is Created on an LSISAS3108 RAID Controller Card

Publication Date:  2019-05-16  |   Views:  715  |   Downloads:  0  |   Author:  jWX585327  |   Document ID:  EKB1100015472

Contents

Issue Description

After RAID is created on an LSISAS3108 RAID controller card, hard disks fail to be identified when installing the OS.

Alarm Information

Failed to identify hard disks when installing an OS using ServiceCD.

Handling Process

1. The cause may be that the RAID controller card is not configured. Restart the server and access the RAID management interface and find that the status of the RAID controller card is abnormal.

2. Press Ctrl+P to switch to the Ctrl Mgmt tab page.

3. Click Next and press Enter.

4. Find that the Personality Mode is set as JBOD mode. Set Personality Mode to RAID-Mode (current).

5. Click APPLY and press Enter. Restart the server.

6. Install the OS using ServiceCD. The hard disks can be identified.


Root Cause

Some functions of the RAID controller card become unavailable if Personality Mode is set to JBOD-Mode.

The LSISAS3108 RAID controller card supports only the RAID-Mode (current), not the JBOD-Mode.

Solution

Set Personality Mode to RAID-Mode (current).

Suggestions

Some functions of the RAID controller card become unavailable if Personality Mode is set to JBOD-Mode. The LSISAS3108 RAID controller card supports only the RAID-Mode (current), not the JBOD-Mode.