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Knowledge Base

The Camera's NTP Time Synchronization Can Be Set on the Web Interface or VCN Platform. The Parameters Set Later Shall Prevail

Publication Date:  2019-05-17  |   Views:  254  |   Downloads:  0  |   Document ID:  EKB1100015617

Contents

Issue Description

If a camera is connected to VCN platform and then the camera also sets the IP address of the NTP clock source on the web interface, then the camera synchronizes the time to the NTP clock source. Which time source configured on the web Interface or VCN will take effect?
Figure 1 Setting the IP address of the NTP clock source on the camera web interface.

Figure 2 Setting the IP address of NTP clock source when the camera connected to the VCN platform.

Handling Process

The camera's NTP time synchronization can be set on the web interface or VCN platform. The parameters set later shall prevail.
If a camera sets the IP address of the NTP server, the VCN enables the NTP synchronization. After the camera is connected to VCN platform, its NTP IP address (inside the camera) will be replaced with the VCN IP address. Then the camera synchronizes time with the VCN. If a camera is connected to VCN platform and then the camera also sets the IP address of the NTP clock source on the web interface, the camera synchronizes time with the NTP clock source instead of the VCN.